The Senedd has approved sweeping reforms to the NHS Wales complaints process, marking the most significant overhaul in nearly 15 years. The new system, called Listening to People, replaces the current ...

A new law aimed at making the process of complaining against police more transparent has been published. The Police (Complaints and Conduct) (Jersey) Law 2022 aims to set out clearer pathways for ...

Treasure Jennings has been named as the new Aged Care Complaints Commissioner. Picture: MHWC Victoria. The Australian aged care sector is set to welcome a new era of accountability and transparency ...

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