A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Some experts believe AI will create enough new roles to offset job losses, but that could depend on how policymakers and ...

ClickUp has redesigned its productivity platform and released new AI assistant features as it aims to create a one-stop shop ...

Not every customer is the same. Some buy quickly, others take months. Some are loyal, others vanish after a single purchase. To treat them all in one way is to miss the point of marketing. That is why ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...

As ESG regulations tighten, investors are turning their attention to the "S" in sustainability, and the spotlight is now on ...

Business leaders are discovering that the traditional playbook for sales productivity is failing, and businesses need to ...

Sumeet Gupta, senior managing director at FTI Consulting, said the firm has seen more interest in AI digital twins in the last six months, and Suman Kanuganti, CEO and co-founder of Personal AI, which ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

View the full release here: "For more than a decade, Snowflake has served as a cornerstone of global enterprises' data strategies. Our next evolution is about bringing AI to this data, allowing every ...