The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service graph to automate ITSM.

AI agents are moving from demos to deployment. Leaders from Salesforce, PepsiCo, DeVry and more reveal how they’re driving ...

You might have noticed that in the past few months, many companies have disclosed data breaches, including Google, Dior and Allianz, and one name that appeared in most cases was Salesforce. Hackers ...

Kirsty Roth, chief operations and technology officer at business information services specialist Thomson Reuters, said her organization has learned some important lessons about AI product rollouts.

In 2025, Amazon, Dell, Apple, Google, IBM, Meta, Salesforce, and dozens more have doubled down on demands for employees to ...

The future of data security lies in understanding which identities can execute data processes and what other access those ...

Klaviyo looks to take the cake on keeping customers engaged. It offers automation features along with strong segmentation.

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small businesses. However, you can pay an additional $10 per month for an extra 1,000 ...

Take the example of workflow automation software company Pegasystems, which recently celebrated a financial turnaround on the ...

Amazon.com Inc.’s reputation as a reliable provider of cloud services took a hit on Monday when an outage lasting some 15 ...

Agentic AI will not wait for enterprises to be ready,” said Pete Foley, CEO of ModelOp. “This whitepaper gives leaders a clear roadmap to prepare, protect, and scale responsibly—turning what could be ...

Looking to unlock deeper data-driven insights or to build more intelligent business process automations? These popular tools ...