Master essential parental controls and digital safety tools to protect your kids online. Learn screen time limits, location ...

The telephone is often the easiest way for your customers to reach your business if they have a problem or just need information. This amplifies the need to deliver strong customer service over the ...

Soft skills are more than just talking nicely or working well with people. They are also visible in the things we do every ...

Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...

With small businesses continuing to emerge from the pandemic, it's time to start a search for the employee with the best printing. You may even find an amateur calligrapher amid your ranks. But your ...

A communications expert is offering tips and strategies to address a common fear today, especially among younger people: talking on the telephone. Appearing on "Fox & Friends" on Wednesday morning, ...

Every time the phone rings, your team members should see it as an opportunity for practice growth. A potential new patient could be on the other end of the line, and if your team can schedule that ...

I have been out of the new job / interview world for quite a few years. It seems that a lot of recruiters and potential employers are now (or maybe they always were I have only had 2 jobs in the last ...

It's common knowledge that phones can be a time sink, with their constant stream of notifications and alerts. For busy working professionals in particular, falling into the trap of checking their ...