Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

The University of Wisconsin Information Technology Help Desk has been alerted of an unexpected Canvas outage as of Sunday afternoon. Certain students have reported their Canvas courses no longer ...

SolarWinds has released a hotfix for a critical Web Help Desk vulnerability that allows attackers to log into unpatched systems using hardcoded credentials. Web Help Desk (WHD) is an IT help desk ...

The Department of Veterans Affairs has awarded General Dynamics Information Technology a potential five-year, $230.9 million contract to provide information technology support services for ...