It's become a big enough problem for Google that it created a dedicated online form for businesses to contact the company ...

Assuming the review was meant for a hotel, she reached out to a reviewer who had provided a phone number and explained Silav ...

Some New York City business owners say they're being extorted by fake reviewers who leave a slew of negative Google reviews ...

Google on Thursday said it's rolling out a dedicated form to allow businesses listed on Google Maps to report extortion ...

Update: Hours after this story was published, Google removed the fake one-star reviews this story addresses. Read our full ...

Small businesses are being targeted by an extortion scam involving fake negative Google reviews, demanding payments to remove ...

If you’ve ever searched for a reliable company to help boost your Google ratings or enhance your online presence, you know just how tricky—and overwhelming—the process can be. There are countless ...

The flurry of five-star reviews for that restaurant, bar, or tourist attraction might not be telling the whole story.