A recurring revenue model boosts customer retention. If a customer tries your service once and leaves, you have little chance of fostering customer loyalty. In contrast, a recurring revenue model can ...

Today, clients expect plenty more than just a product or service. We live in a time where people increasingly view products and services as commodities. Customers expect an experience along with ...

Prashanth Krishnaswami of Zoho explores the possible benefits of a revenue-generating customer service model. Digital transformation has touched nearly every industry over the past two years, as ...

Cloud communications provider 8x8 (NASDAQ:EGHT) reported Q3 CY2025 results beating Wall Street’s revenue expectations, with ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more The revenue and margin leaks that services ...

Hell hath no fury like an enraged customer. Your good work attracting right-fit clients can go out the door if your customer service people are not good. “It’s harder to find, and keep, good customer ...

Edge cloud platform provider Fastly Inc. reported record quarterly revenue in its fiscal first quarter of 2023, driven by strong customer growth. For the quarter that ended March 31, Fastly reported a ...

Explore SaaS pricing models to understand software as a service explained and learn how to choose the right subscription for ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Ray Hein Over half of the ...

Q3 2025 Management View Robert Spignesi, CEO, opened by highlighting third quarter revenue of $7.8 million, which was above the midpoint of guidance and marked the twelfth consecutive quarter meeting ...

Discover key takeaways from Transcat's Q2 2026 earnings: strong revenue growth, strategic acquisitions, and outlook on organic service gains.

NetScout Systems delivers strong Q2 2026 growth, raises guidance amid AI innovation and robust federal demand.