If you're a Costco member who plans to shop for electronics in-store or online, here's everything you need to know about how ...

Retailers face a massive challenge when it comes to returns. Having a liberal returns policy makes customers feel more confident when making a purchase. If you know you have a long time to make a ...

Some retailers have cracked down on the timeframe customers can return in-store purchases on major appliances, like refrigerators, dishwashers and washers and dryers. Major retailers like Walmart and ...

Returns of items are a fact of life for retailers but also a difficult balance to maintain as they try to keep customers happy while not losing money. For consumers, lenient return policies play a big ...

Many of the leading online digital bookstores have generous return policies if you need to get a refund. There is a growing number of people who read the book first and then return it, while others ...

Ben Ames has spent 30 years as a journalist since starting out as a reporter for daily newspapers in Pennsylvania and Massachusetts. He has focused on business and technology reporting since 1999 for ...