Alexandra Twin has 15+ years of experience as an editor and writer, covering financial news for public and private companies. Amanda Jackson has expertise in personal finance, investing, and social ...

In business performance management, effectively distinguishing between key performance indicators and operating indicators is a critical challenge for many organizations. In my experience, however, ...

Effectively using data has become increasingly important in 21st century business. The ever-increasing capabilities of desktop and laptop computers along with radically decreasing data storage costs ...

Is cost per conversion really your most important key performance indicator (KPI)? Many campaigns treat it that way. But when efficiency becomes the goal instead of a guardrail, you risk starving your ...

This article will discuss 6 KPIs that can be used to clearly determine whether a brand is providing an exceptional omnichannel customer experience. Many brands use key performance indicators (KPIs) to ...

When you contract to have work done for your company, you need a way to monitor and evaluate how well your contractors perform. A plan that includes measurable key performance indicators can keep you ...

DUBLIN--(BUSINESS WIRE)--The "Certified KPI Professional - Online Course" training has been added to Research and Markets' offering. KPI selection and data gathering are considered by professionals ...

Originally published by Bernard Marr on LinkedIn: IT Service KPI Examples: How Do You Measure IT Service Delivery? The benefits of measuring IT service delivery are clear. If you resolve a customer IT ...

If boards of directors and leaders truly want to “measure what matters,” how about expanding the definition of KPIs?

Marketers across sizes cite short-term pressures, misaligned priorities and measurement gaps as key drivers of KPI disconnects. Small brands face tactical hurdles, while large brands grapple with ...