Building and using a customer database is a strategy for managing your customer relations. As a marketing tool, customer databases are widely used by medium and small firms because you can interrogate ...

In today's highly competitive and increasingly demanding economy, businesses of all types and sizes are being forced to search for a cost-effective means for identifying new markets and establishing ...

Your customers are the lifeblood of your business but just how well do you know them? If you know only their email addresses, it’s safe to say you could know them better. Admittedly you can contact ...

Anyone could call up or modify several million pieces of customer data online including names, addresses and e-mails. Three students were able to show this for 40,000 online databases in both Germany ...

A number of e-commerce websites from multiple continents have had their customer databases stolen, with an unknown seller offering at least 1.62 million rows of personal records for sale on a public ...

DURHAM, N.C., March 6, 2002 — Jackson Associates today announced the availability of 2002 MAISY utility customer databases for all states and more than 200 individual utility service areas. Year 2002 ...

Microsoft exposed approximately 250 million customer service records due to what the company called a “misconfiguration of an internal customer support database” used for tracking support cases. Tech ...

ORLANDO — The Consumer Financial Protection Bureau wants banks to collect all customer complaints in one unified, company-wide database, a lawyer at Santander's Sovereign Bank said on Thursday morning ...

Heroku has now revealed that the stolen GitHub integration OAuth tokens from last month further led to the compromise of an internal customer database. The Salesforce-owned cloud platform acknowledged ...

Reputation.com left 320GB of logs exposed online, containing nearly 120 million records Data included cookies, timestamps, ...