As more organizations come to depend on customer relationship management (CRM) software to manage their business, a larger percentage of them are starting to spend most of their time managing their ...

Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products. Microsoft ...

[Editors' Note: At CRM magazine's recent CRM Evolution 2010 conference in New York, Milletti participated in a panel discussion on the topic of application development for CRM. CRM Evolution attendees ...

The big problem nowadays is that you have many acquaintances and their information is spread in too many places on your mobile devices. Practically, every time you want to contact someone you have to ...

Streak has embedded Gmail into its new iOS app in a novel way to create a service that is turning the 600-million-user platform into a powerful CRM environment. Gmail is a native app on iOS and has ...