CRM projects have earned a notorious reputation for being difficult and expensive. Despite endless statistics and discussion of the topic, many of these projects come in late or over-budget. Related: ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. A number of leading it analysts (gartner, meta group and ...

The fast changing digital economy also sees business increasingly discover that it is not enough to sell products in order to become successful, it is necessary to establish relationships. Each […] ...

With decades of experience supporting industrial and manufacturing companies, Pipeliner CRM provides mining companies with the tools to modernize their sales, supplier, and stakeholder management ...

“In a real-world analysis across PBM-owned SPs, independent SPs, and hubs, centralized CRM workflows–those that unify partner ...

Businesses employ CRM applications to improve efficiency between departments, leverage cross-sell and up-sell opportunities and increase customer satisfaction by providing convenient access to ...

Although the best CRM software will enhance your day-to-day processes through features like lead generation, contact management, business intelligence, and more, these solutions can also serve in the ...

CRM projects can have some very tricky technical elements, particularly when it comes to integrating with other customer-facing and internal systems. They can also be quite labor intensive when it ...

Like most enterprise applications, CRM systems mean tighter business processes. Unlike most enterprise apps, however, CRM users typically aren't ready this for this. Here's a look at what needs to be ...